Mecademic develops compact, precise, and innovative robotic automation solutions for the electronics and life sciences sectors. Our ultra-compact robotic arms are used worldwide by OEMs, system integrators, and end-users for tasks requiring precision and reliability in automation.
Your Role
We are seeking a highly skilled Application Engineer to be the technical expert for Mecademic's robotic solutions in the ASEAN market.
This crucial, hands-on role provides in-depth technical support and demonstrations, ensuring the successful deployment and optimization of our ultra-compact robots for engineers and system integrators across the region.
Your Main Responsibilities
Technical Support & Application Development:
● Work directly with engineers, developers, and integrators who are testing, coding, and implementing the robots.
● Handle objections and propose solutions to overcome technical and operational challenges.
● Answer technical questions and resolve issues related to product functionality and integration, and conduct product demonstrations.
● Create and document PoC (proof-of-concepts) projects that help customers evaluate Mecademic robots in their applications.
● Provide expert advice and guidance regarding our robot technology to help customers optimize their projects.
● Conduct training sessions to empower customers to use the robots effectively.
● Develop resources (e.g., FAQs, guides) to assist customers during the integration process.
● Utilize CRM tools to manage customer relationships.
Global Representation:
● Travel within the ASEAN Region to represent Mecademic at trade fairs, partner events, and customer sites.
● On a case by case basis some travel may be required to India and/or China.
● Act as a technical ambassador, engaging with engineers, integrators, and clients to promote and support Mecademic’s robotic solutions.
Your Profile
You hold a Bachelor's degree in Electrical, Méchanical, Computer, Mechatronics Engineering, and have proven experience in a similar role, ideally in the robotics or automation field.
Fluency in English is required. Proficiency in Malay, Vietnamese or Mandarin is a significant advantage for daily client communication.
Your Technical Skills:
● Solid understanding of industrial automation concepts, including robot kinematics, controllers, sensors, and safety systems.
● Proficient in CAD software for mechanical and electrical design (e.g., SolidWorks).
● Experience with robot simulators and PLCs is highly desirable.
● Strong programming ability, ideally in Python, with hands-on experience using APIs and version control systems (e.g., Git) is highly desirable.
● Excellent communicator, capable of translating complex technical information into accessible content.
● Customer-focused mindset with a collaborative spirit for cross-functional work.
● Detail-oriented with the ability to manage multiple tasks and priorities.
● Experience organizing logistics for technical events or equipment deployments is a plus.
Job Conditions
👉 Full-time permanent remote position, to be filled as soon as possible
👉 Ability to travel frequently across the ASEAN region to meet clients and partners
👉 Compensation based on profile and experience.
👉 Requires living in the ASEAN region (ideally Malaysia) and having a valid work permit
Why Mecademic?
Join a team that values innovation, collaboration, and a relentless pursuit of excellence. At Mecademic, you'll play a pivotal role in shaping the future of automation in the Midwest and beyond, with the opportunity to manage some of the region's largest and most important industrial accounts.